Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure a perfect fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are the colors of the items accurate on the website?
We strive to display our products as accurately as possible. However, due to different monitor settings, slight variations in color may occur.
How should I care for my Titan13Toy garments?
Each item includes specific care instructions on the inner label. Generally, we recommend cold washing and air drying to maintain fabric integrity.
Do you restock items that are sold out?
Many of our popular pieces are restocked. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted immediately.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect your personal and payment details during the entire checkout process.